Usebot
An AI-powered customer engagement platform that transforms how businesses interact with their customers — intelligent chatbots, automated lead capture, and seamless booking flows.
Why It Was Needed
Businesses were losing leads due to slow response times, missing customer inquiries across multiple channels, and struggling with manual booking processes. Usebot was built to automate customer engagement, capture every lead, and provide instant, intelligent responses 24/7 — turning website visitors into booked appointments.
What We Built
- AI-powered chatbot with natural language understanding and context-aware responses.
- Automated booking flows with calendar integration and confirmation workflows.
- Multi-channel lead capture with unified inbox for all customer conversations.
- Customizable bot personalities and conversation flows tailored to business needs.
- Real-time analytics dashboard tracking engagement, conversions, and customer insights.
- Seamless integrations with CRMs, calendars, and business tools.
Key Features
Intelligent Conversations
AI-driven chatbot that understands context, handles complex queries, and provides personalized responses.
Automated Booking
Streamlined appointment scheduling with real-time availability, automated confirmations, and reminders.
Lead Management
Capture, qualify, and nurture leads automatically with intelligent follow-ups and conversation routing.
Analytics & Insights
Track performance metrics, customer behavior, and conversion rates with comprehensive dashboards.
Screenshots & Usage
Product shots straight from the live platform — each highlights a workflow that removed manual effort for operators.
Unified inbox
Live chats, WhatsApp, and email threads in one timeline view so teams never miss a lead.
Smart handover
AI drafts responses, suggests actions, and routes conversations to the right team member.
24/7 chatbots
Customisable flows that capture intent, answer FAQs, and trigger booking journeys instantly.
Automation builder
Visual logic to automate follow-ups, assign leads, and push data into CRMs or calendars.
Booking & payments
Embed booking widgets with deposit capture, reminders, and human takeover built in.
Insight dashboards
Track response times, conversion rates, and channel performance across every touchpoint.